What is an evaluation error that occurs when the officer rates an employee based on personal characteristics?

The evaluation error that occurs when an officer rates an employee based on personal characteristics is known as bias. Bias in this context refers to an unfair influence on the evaluation process, where personal opinions, feelings, or stereotypes about an employee's attributes—such as their demeanor, background, or appearance—can distort the assessment of their performance.

This type of error undermines the objectivity required in evaluations, as it focuses on traits unrelated to the individual’s job performance and capabilities. Instead of assessing the employee based strictly on their contributions or competencies, the evaluation becomes skewed by the officer's subjective perceptions, which can lead to inequitable treatment of employees. Recognizing and mitigating bias is essential for maintaining fairness and credibility in the evaluation process, ensuring that all employees are assessed based solely on their professional performance and behavior within the workplace.