When Tom Peters described "management by walking around," was it intended as a complimentary assessment or a critique?

Tom Peters' concept of "management by walking around" was intended as a complimentary assessment of management styles. This approach emphasizes the importance of leaders being present and engaging with employees in their work environment. By doing so, managers can foster open communication, build relationships, and gain firsthand insights into the operations and challenges faced by their team members.

The idea promotes proactive involvement, showing that leadership is not just about office-based duties or distant oversight but requires a visible presence and active participation in the workplace. Peters suggests that by walking around and interacting with employees, managers can motivate their teams, address issues promptly, and create a more inclusive and dynamic work environment. This engaging approach is seen as beneficial for both employee morale and organizational effectiveness.